What is Mindbloom's refund policy?

We are not able to accept returns for prescription medication, but we do want to provide you with options if Mindbloom is not the right choice for you at this time. If you choose to cancel your program, you may be eligible for a full or partial refund according to the guidelines below.

You will receive a full refund if you cancel before your initial consultation with a clinician and provide at least 24 hours' notice. 

You are also eligible for a full refund if you complete your initial consultation and your clinician determines that you are not a good candidate for treatment at this time. 

If you cancel before your initial consultation and provide less than 24 hours notice, or cancel after you will be charged a $150 cancellation fee.

If you cancel after your initial consultation but before the medication for Sessions 1 and your Bloombox are shipped, will be charged a $150 cancellation fee.

If you cancel after your initial consultation but before the medication for Sessions 2-6 is shipped, you will only be charged $300 and the rest of the charges for your program will be refunded.

If you cancel after the medication for Sessions 2-6 is shipped, you are not eligible for any refund.